Privacy Policy

Vivvo Studio ("we", "us", "our") is based in Australia and sells to customers worldwide. We respect your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.

Information we collect

• Contact details you provide at checkout or sign-up (name, email address)
• Payment information, processed securely by our payment provider (e.g. Stripe, PayPal, or Etsy Payments) — we do not store your full card details ourselves
• Usage data, such as pages visited and general browsing behaviour, collected via cookies and analytics tools
• Communications you send us, such as support emails or messages

How we use your information

• To deliver the products you purchase and provide customer support
• To send order confirmations and, if you've opted in, occasional emails about new products or offers
• To improve our website and product offering
• To comply with legal and accounting obligations

Third parties we may share data with

• Systeme.io — our website, checkout, and course/member area platform
• Payment processors (Stripe / PayPal / Etsy Payments) — to process transactions
• Email service providers — if you subscribe to updates

We do not sell your personal information to third parties.

Cookies

Our website uses cookies to remember your preferences, understand site usage, and improve your experience. You can disable cookies in your browser settings, though some site features may not work as intended.

Your rights

Depending on your location, you may have the right to:

• Request a copy of the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing emails at any time (via the unsubscribe link in any email)

If you are located in the European Economic Area, the UK, or California, you may have additional rights under GDPR, UK GDPR, or the CCPA respectively — including the right to data portability and to lodge a complaint with your local data protection authority.

Data security

We take reasonable steps to protect your personal information, but no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact us

If you have questions about this policy, email hello@vivvostudio.com.au.